Last updated: 13 July 2026. This policy applies to cindermeadow.com and direct communications with Cinder Meadow.

1. Who we are

Cinder Meadow is operated by Cinder Meadow Hospitality S.A., Avenue des Braises 11, 1000 Lausanne, Switzerland. References to “we”, “our”, “us” or “the resort” mean Cinder Meadow Hospitality S.A.. This policy explains how we process personal information relating to website visitors, prospective guests, event organisers, suppliers, business partners and people who contact our team.

We aim to collect only information relevant to a clear hospitality, security or legal purpose. We do not sell personal information and do not use this website to make automated decisions that have legal or similarly significant effects.

2. Information you provide

You may provide information when submitting a contact form, sending an email, asking about suites, restaurants, entertainment, accessibility, private events, partnerships or privacy rights. This may include your name, email address, telephone number, organisation, preferred contact method, message content and any additional information you choose to provide.

Please do not submit payment-card numbers, identity documents, medical records or other highly sensitive information through a general web form. If such information is legitimately needed, we will aim to provide a more suitable channel.

3. Technical records

Our hosting and security systems may process limited technical records required to deliver the website and prevent abuse. These may include IP address, access time, requested page, browser type, operating system, referring page, device category and server response details.

These records are used for technical administration, diagnostics, cybersecurity, fraud prevention and aggregate service review. We do not normally seek to identify a person from routine server logs unless reasonably necessary to investigate malicious activity, comply with law or protect guests, staff and systems.

4. Purposes and legal grounds

We may process personal information to answer enquiries, discuss stays or private events, provide requested resort information, manage professional relationships, maintain security, improve service quality, comply with legal duties and establish or defend legal claims.

Depending on the circumstances, processing may rely on consent, steps requested before a contract, performance of a contract, compliance with a legal obligation or our legitimate interests in operating a secure, responsive and professionally managed hospitality business.

5. Service providers and disclosures

Information may be shared with selected providers supporting hosting, email, cybersecurity, technical maintenance, professional advice and customer-service administration. Providers are expected to process information only for the contracted purpose and apply suitable confidentiality and security measures.

We may also disclose information where required by law, in response to a lawful authority request, to prevent fraud or serious harm, or as part of a legitimate corporate transaction subject to appropriate safeguards.

6. International transfers and retention

Some providers may process information outside Switzerland or the European Economic Area. Where required, we use recognised transfer safeguards such as adequacy decisions, approved contractual clauses or another lawful mechanism.

Routine enquiries are generally retained for up to twenty-four months after the last meaningful interaction. Contractual, accounting, legal, security or incident-related records may be kept longer where required by law or legitimate business need.

7. Security and rights

We use proportionate measures designed to reduce accidental loss, misuse, alteration, unauthorised access or disclosure. Measures may include encrypted transport, restricted administration, monitoring, supplier review, staff confidentiality obligations and backup procedures.

Depending on applicable law, you may have rights to access personal information, correct inaccuracies, request deletion, restrict processing, object to certain uses, receive portable information and withdraw consent. Requests can be submitted through the Contact page.

8. Children and updates

Gaming-related content and casino services described on this website are intended for adults who satisfy legal age requirements. We do not knowingly request personal information from children.

We may revise this policy to reflect legal, technical or operational changes. Questions may be addressed to our Privacy Coordinator at the registered office.

This website is designed to function without advertising cookies, cross-site tracking pixels or behavioural profiling scripts.

1. Cookie approach

Cinder Meadow aims to maintain a low-data website. Essential technical storage may be used by the hosting environment to secure requests, prevent abuse, balance traffic or preserve a user-requested session. Such storage is not used to create advertising profiles.

Cookies are small text files stored by a browser. Similar technologies can include local storage, tags and server-side identifiers. If optional analytics or preference tools are introduced, this page will be updated and applicable consent rules will be followed.

2. Browser controls

Visitors can delete or block cookies through browser settings. This informational website is intended to remain usable without optional tracking.

Blocking all cookies may affect security or functionality on websites generally, so users should review the current controls offered by their browser.

3. GDPR and comparable rights

For individuals in the European Economic Area, Switzerland and comparable jurisdictions, we process personal information according to principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and accountability.

Applicable rights may include access, correction, deletion, restriction, portability, objection and withdrawal of consent. We aim to respond within the timeframe required by law.

4. California disclosures

California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These may include rights to know, request deletion or correction, receive information about disclosures and opt out of certain selling or sharing.

Cinder Meadow does not sell personal information and does not share personal information through this website for cross-context behavioural advertising.

5. Categories and disclosures

During the preceding twelve months, we may have collected identifiers such as name, email address, telephone number and IP address; internet activity such as page requests and browser details; professional information supplied in business communications; and message content voluntarily submitted.

Information may be disclosed to service providers, professional advisers, public authorities where lawfully required or parties involved in a legitimate corporate transaction.

6. Preference signals and requests

Where a recognised opt-out preference signal such as Global Privacy Control is legally applicable, we will seek to honour it for covered processing.

Privacy requests may be submitted through the Contact page. We may ask for reasonable verification or evidence of authority where an authorised agent acts for another person.

Cinder Meadow is a fictional hospitality concept presented for resort information and brand storytelling.

A resort inspired by ember light across open fields

Cinder Meadow was conceived around a powerful contrast: the softness of open grassland and the glow of a controlled evening fire. The result is a contemporary resort that feels grounded and calm by day, then warmer, richer and more theatrical after sunset.

The resort is operated by Cinder Meadow Hospitality S.A., a privately managed European hospitality company. Our registered office is Avenue des Braises 11, 1000 Lausanne, Switzerland.

Our approach to luxury

For Cinder Meadow, luxury means atmosphere without confusion and service without friction. Guests should understand where to go, how services work and what to expect.

Staff should be attentive without becoming intrusive. Restaurants should feel individual. Suites should be quiet and practical. Gaming should be transparent, supervised and supported by visible responsible-play tools.

Design language

The palette combines charcoal, ember red, meadow green, warm timber and pale stone. Details reference sparks, field lines and low evening light without becoming literal decoration.

Lighting becomes warmer through the evening, shifting the resort from calm daytime hospitality into a richer nighttime atmosphere.

Service culture

Our service culture is guided by preparedness, clarity and respect. Preparedness means staff anticipate practical needs before they become problems.

Clarity means prices, schedules, rules and eligibility requirements are communicated plainly. Respect means every guest is treated consistently.

Community and responsibility

Cinder Meadow aims to work with qualified local producers, craftspeople, performers and technical teams.

Age verification, staff training, self-exclusion information, spending controls and access to independent support are central to the operating model.

Effective date: 13 July 2026. By using this website, you agree to these terms.

1. Informational purpose

This website provides general information about Cinder Meadow, including accommodation, dining, entertainment, gaming, wellness and responsible-play measures.

It is not a binding offer, reservation confirmation or guarantee of availability. Prices, menus, schedules, event programmes, game counts and table limits may change.

2. Adult audience

Casino-related content is intended only for adults who meet the legal minimum age in the relevant jurisdiction.

Website access does not establish eligibility to enter gaming areas or participate in regulated gambling. Government-issued photographic identification may be required.

3. Acceptable use

You may use this site for lawful information purposes. You must not interfere with security, attempt unauthorised access, introduce malicious code, overload the service, impersonate another person or submit unlawful material.

Automated extraction that disrupts normal operation is prohibited.

4. Intellectual property

The website design, text, brand names, logos, symbols and original materials are owned by or licensed to Cinder Meadow Hospitality S.A..

Personal viewing and reasonable printing are permitted. Wider reproduction, modification, commercial reuse or distribution requires written permission.

5. Accuracy and availability

We aim to keep information current, but errors, omissions or interruptions may occur. The website is provided on an “as available” basis to the extent permitted by law.

We may update, suspend or remove content without notice. Nothing in these terms excludes rights that cannot legally be excluded.

6. Liability, communications and law

To the maximum extent permitted by law, Cinder Meadow Hospitality S.A. is not liable for indirect, incidental, special or consequential loss arising solely from use of this informational website.

Messages sent through the contact form should be accurate, lawful and respectful. These terms are governed by Swiss law, without prejudice to mandatory consumer rights that may apply elsewhere.

18+ only. Gambling is paid entertainment, not a reliable way to make money or solve financial problems.

1. Our commitment

Cinder Meadow is committed to adult gaming in an environment that supports informed choice, transparent rules and early access to help.

Responsible operation requires visible information, trained staff, practical controls and respectful support.

2. Plan before playing

Set a clear money and time limit before entering the gaming area. The budget should come only from disposable entertainment funds after essential expenses are covered.

Never borrow money to gamble and never increase the budget in an attempt to recover losses. Take regular breaks and avoid gambling when tired, distressed, intoxicated or under pressure.

3. Warning signs

Possible warning signs include spending more than planned, chasing losses, hiding gambling, borrowing money, missing obligations or using gambling to escape difficult emotions.

Repeated patterns should be taken seriously. Stopping early and speaking with someone is usually easier than waiting for the situation to become more severe.

4. Cooling-off and self-exclusion

Guests may request information about cooling-off periods or self-exclusion, subject to local law and venue procedures.

Anyone using self-exclusion should also consider financial controls, account blocking where available and independent support.

5. Protecting minors and understanding chance

Gaming is limited to adults who satisfy legal age requirements. Adults should not leave gambling accounts, devices, payment methods or gaming materials accessible to minors.

Casino games include a mathematical house advantage. Short-term results are random, and previous outcomes do not determine the next independent event.

6. Independent support

Support may be available through national gambling helplines, public health services, addiction counselling organisations, financial advice charities and peer-support groups.

In an immediate mental-health crisis or where there is a risk of self-harm, contact local emergency services without delay.